Privacy Policy

1. Introduction

At Promptil ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI API platform and services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

• •Account Information: Name, email address, and profile information when you create an account
• •Payment Information: Billing address and payment details processed through our secure payment provider
• •Content: Prompts, API requests, and other content you submit through the Service
• •Communications: Messages you send to our support team or other communications with us

2.2 Automatically Collected Information

• •Usage Data: API call logs, usage patterns, timestamps, and performance metrics
• •Device Information: IP address, browser type, operating system, and device identifiers
• •Cookies and Tracking: Cookies, web beacons, and similar tracking technologies (see our Cookie Policy below)

3. How We Use Your Information

We use the information we collect for the following purposes:

• •To provide, maintain, and improve our Service
• •To process your transactions and manage your subscription
• •To send you service-related communications, including updates, security alerts, and support messages
• •To monitor and analyze usage patterns and trends to improve user experience
• •To detect, prevent, and address technical issues, fraud, or other illegal activity
• •To comply with legal obligations and enforce our Terms of Service
• •To communicate with you about products, services, promotions, and events that may interest you (with your consent where required)

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• •Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics)
• •AI Providers: When you make API requests, we may transmit your prompts to third-party AI providers (e.g., OpenAI, Anthropic, Google) as necessary to provide the Service
• •Legal Requirements: When required by law, legal process, or government request
• •Business Transfers: In connection with a merger, acquisition, or sale of assets
• •With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• •Encryption of data in transit using TLS/SSL
• •Secure storage and encryption of sensitive data at rest
• •Regular security audits and vulnerability assessments
• •Access controls and authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• •Access: Request access to your personal information
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information
• •Portability: Request transfer of your data to another service
• •Opt-out: Opt-out of certain data processing activities, including marketing communications

To exercise these rights, please contact us at privacy@promptil.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• •Essential Cookies: Required for the Service to function properly
• •Analytics Cookies: Help us understand how visitors interact with our Service
• •Preference Cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@promptil.com

Address: Promptil, [Your Address]