Support
We're here to help you succeed
Quick Links
Frequently Asked Questions
What is Promptil?
Promptil is a unified API platform that provides access to thousands of AI models from multiple providers. Instead of integrating with each AI provider separately, you can use a single API to access OpenAI, Anthropic, Google, and many other AI services.
How do I get started?
Getting started is easy! Sign up for a free account, get your API key, and start making requests. Check out our documentation for code examples and integration guides for your preferred programming language.
What AI models are available?
We support a wide range of AI models including language models (GPT-4, Claude, Gemini), image generation models, video models, and more. New models are added regularly. Visit our explore page to see the full catalog.
How does pricing work?
We offer flexible pricing plans to suit different needs. Pricing is based on API usage, with different tiers for individuals, startups, and enterprises. Visit our pricing page for detailed information about plans and features.
Is my data secure?
Yes, security is our top priority. We use industry-standard encryption for data in transit and at rest. We never store your API keys or sensitive data longer than necessary. For more details, please review our Privacy Policy.
Can I use Promptil for production applications?
Absolutely! Promptil is built for production use with high availability, automatic scaling, and enterprise-grade reliability. Many companies use Promptil to power their production AI applications.
What happens if I exceed my usage limits?
If you exceed your plan's usage limits, we'll notify you. You can upgrade your plan or purchase additional credits. We also offer automatic scaling options for enterprise customers.
Do you offer enterprise support?
Yes! We offer enterprise plans with dedicated support, SLA guarantees, custom integrations, and priority access to new features. Contact us to discuss your enterprise needs.
Contact Support
Can't find what you're looking for? Our support team is here to help. Reach out to us through any of the channels below.
Response Times
Free Plan: 48-72 hours
Pro Plan: 24 hours
Enterprise: 4 hours (SLA guaranteed)
Additional Resources
- •Documentation: Comprehensive API reference, guides, and code examples
- •Blog: Tutorials, best practices, and updates from our team
- •Status Page: Real-time status of our services and infrastructure
- •Changelog: Track new features, improvements, and updates